Return and Refund Policy

1. Digital Services

SkillsConnect provides digital services including but not limited to online courses, coaching sessions, and skill assessments. Due to the nature of these digital products, we generally do not offer refunds once a purchase is completed.

2. Exceptions

Refunds may be considered under the following circumstances:

• Technical issues that prevent access to purchased content
• Duplicate purchases
• Unauthorized purchases

3. Refund Process

To request a refund, please contact our support team within 7 days of purchase. Include your purchase details and reason for the refund request.

4. Processing Time

Approved refunds will be processed within 7-10 business days and credited to the original payment method.

5. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be posted on this page.